All goods are covered by 100% Money Back Guarantee (excluding postage and handling charges). If for any reason you are not completely satisfied with any product, please return it to us in its original condition and packaging, along with all tags and a copy of the invoice docket within 14 days of receipt. We will then replace the goods for you or refund your purchase price using the method in which you originally paid (excluding postage and handling charges).
It is strongly advisable to register your returning parcel, as Goodwood Saddlery will not accept any responsibility for goods lost in return transit. If you need to return goods that are the wrong size or colour, simply send the goods back to us with a copy of your invoice and returns form and we will happily exchange the goods. Exchange postage charges will apply. In order to process your return or exchange of goods, please include a completed returns form.
